Climbing Gym Operations

Autonomous operations assistant for independent climbing gyms and bouldering studios.

What It Does

Membership & Churn Management

• Track active members, plan types, billing dates, and visit frequency
• Flag at-risk members: no visit in 14+ days, declining frequency, payment failures
• Generate re-engagement outreach (email/SMS templates) for at-risk members at 14/21/30 day marks
• Track churn rate monthly (industry avg: 3-5%/mo) — alert when trending above baseline
• Intro class → membership conversion tracking: who visited trial, who converted, follow-up sequence
• Monthly membership growth report: new joins, cancellations, net change, revenue impact