consensus-support-reply-guard

consensus-support-reply-guard is a customer-trust guard for support workflows.

What this skill does

• evaluates support drafts before sending
• detects high-risk claim patterns
• blocks or rewrites responses when policy violations appear
• updates persona reputations based on final decision alignment
• preserves decision history in board artifacts

Why this matters

Support replies are high-frequency and brand-critical. This skill prevents overconfident legal/PII mistakes at scale.

Ecosystem role

Composes with consensus board state using explicit vote inputs and deterministic guard decisions.