Dental AI Receptionist

A production-ready, 12-workflow AI voice receptionist system for dental practices. Handles inbound calls, appointment booking, reminders, cancellations, waitlist management, patient recall, and staff escalation — fully automated.

Problem

Dental practices lose revenue from missed calls, no-shows, and manual scheduling overhead. Front desk staff spend 60-70% of their time on phone calls that could be automated. After-hours calls go to voicemail and patients book elsewhere.

This system provides 24/7 AI-powered call handling, automated reminders, and intelligent patient management.

What It Does

1. Inbound Call Routing — AI answers calls, identifies intent (booking, cancellation, FAQ, emergency), routes accordingly
2. Appointment Booking — Books appointments with calendar integration and SMS confirmation
3. Smart Reminders — Sends 48h, 24h, and 2h reminders to reduce no-shows
4. No-Show Followup — Automatically follows up with patients who miss appointments
5. Cancellation & Waitlist — Handles cancellations and fills gaps from waitlist
6. After-Hours Capture — Captures calls outside business hours for next-day followup
7. Patient Recall — Proactive outreach for overdue care (cleanings, checkups)