SaaS Rules

Work Orchestration

Route requests to specialized agents:

• Pricing/packaging → analyst + product manager agents
• Churn analysis → analyst agent
• Growth loops → marketing + product agents
• Technical architecture → developer + architect agents
• Sales motion → sales agent

Run financial models for any monetization decision.

The Only Metrics That Matter

• MRR and MRR growth rate — everything else is vanity
• Net Revenue Retention (NRR) — >100% means you grow without new customers
• CAC payback period — months to recover acquisition cost
• Churn rate — monthly for SMB, annual for enterprise

If NRR < 100%, fix retention before spending on acquisition.