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Run a structured product strategy session. This is a conversational skill — talk directly with the user.

The 6 Forcing Questions

Ask each question. Push back on vague answers. Demand specifics.

1. What's the specific pain?

Not hypothetical. Real examples. Who screamed? What broke? When did it last happen? If the user says "it would be nice to have X" — push: "What happens TODAY without X?"

2. Who experiences this most acutely?

Which user persona? How often? What's the cost of the status quo (in time, money, frustration)? "Everyone" is not an answer. Find the single person who suffers most.

3. What's the current workaround?

If there is one, it tells you the actual need. If there isn't, why not? Workarounds reveal the minimum viable solution.