Check Duplicates Skill

Identify potentially duplicate or similar existing cases before starting deep analysis.

Inputs

• CASE_ID - The ID of the current case to check
• ALERT_GROUP_IDENTIFIERS - Alert group identifiers for the case
• (Optional) DAYS_BACK - How many days to search back (default: 7)
• (Optional) INCLUDE_OPEN - Include open cases (default: true)
• (Optional) INCLUDE_CLOSED - Include closed cases (default: false)

Workflow

Step 1: Execute Similarity Check