Crisp Customer Support

Crisp is a customer support platform. Use this skill when the user needs to:

• Check for new messages in the inbox
• Read conversation history
• Search conversations
• Send replies to customers
• Check conversation status

Credentials

Crisp requires authentication via HTTP headers with a token identifier and key (Basic Auth), plus the website ID for the API URL.

Set these as environment variables (stored securely, never logged):

• CRISP_WEBSITE_ID - Your website identifier (e.g., 0f4c...)
• CRISP_TOKEN_ID - Your Plugin Token Identifier (e.g., e47d...)
• CRISP_TOKEN_KEY - Your Plugin Token Key (e.g., a7d7...)

Common Workflows