Question Answering Skill

When to use this skill

Use this skill when:

• User asks direct questions requiring factual answers
• Clarification is needed on concepts or topics
• Information lookup or knowledge retrieval is required
• Follow-up questions arise during conversation

How it works

This skill enables agents to provide accurate, well-structured answers by:

1. Understanding the question - Parse intent and identify key information needs
2. Retrieving knowledge - Access relevant information from context or knowledge base
3. Formulating response - Structure answer clearly and concisely
4. Validating accuracy - Ensure factual correctness when possible