/ticket-triage

If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.

Categorize, prioritize, and route an incoming support ticket or customer issue. Produces a structured triage assessment with a suggested initial response.

Usage

/ticket-triage <ticket text, customer message, or issue description>

Examples:

• /ticket-triage Customer says their dashboard has been showing a blank page since this morning
• /ticket-triage "I was charged twice for my subscription this month"
• /ticket-triage User can't connect their SSO — getting a 403 error on the callback URL
• /ticket-triage Feature request: they want to export reports as PDF

Workflow