Available Context & Tools

@_platform-references/org-variables.md @_platform-references/capabilities.md

Flag for Manager

Goal

Escalate a deal to the user's manager via Slack notification with structured context: deal details, risk assessment, specific ask, and recommended action. This skill ensures managers receive high-signal escalations with enough information to act quickly -- not generic "FYI" messages, but clear requests for help with specific next steps.

Why Manager Escalation Matters

Manager escalation is a force multiplier when done correctly, but becomes noise when overused or poorly structured. The data:

• Timely escalations improve close rates by 28% for deals above $100K when manager involvement happens at the right stage (CSO Insights, 2023).
• Executive-to-executive alignment increases deal velocity by 34% and reduces late-stage slippage by 41% (Gong Labs).
• But over-escalation destroys trust. Managers who receive more than 3 low-urgency escalations per week start ignoring all escalations, including the critical ones (Sales Leadership Study, 2022).
• The best escalations are specific. Generic "deal needs help" messages result in no action 67% of the time. Specific requests ("need exec-to-exec call to address technical objection") get action 82% of the time (Revenue.io analysis).
• Manager escalations should be rare and valuable. Top-performing reps escalate 1-2 deals per month. Under-performers escalate 5+ deals per week, often for issues they should handle themselves (SalesHacker benchmarking).