Available Context & Tools

@_platform-references/org-variables.md @_platform-references/capabilities.md

Slack General Query

Goal

Handle messages that don't match a specific sales intent — greetings, help requests, thanks, or unclear queries. Always respond in a way that guides the user toward useful capabilities rather than returning empty or confusing responses.

Intent Patterns

Greeting / Acknowledgement

Triggered when confidence is low (< 0.5) or message is a greeting/thanks.

Return a friendly, brief plain text response:

• Greeting: "Hey! Ask me about your deals, pipeline, or contacts. Type 'help' to see what I can do."
• Thanks: "Happy to help! Let me know if you need anything else."
• Unclear: Treat as a help request (see below)