Product Onboarding Skill

Add a new Skill Recordings product to the support platform.

Prerequisites

• Product has a Front inbox
• Product has a Stripe account (for refund processing)
• Product codebase is accessible

Step 1: Get Front Inbox ID

Front uses base-36 encoded IDs with prefixes. Convert the numeric URL ID to API ID.

From a Front URL like:

https://app.frontapp.com/inboxes/teams/folders/[PHONE]/unassigned/...