Two-Factor Authentication Issue

Response Patterns (from samples)

Common openings:

"Thank you, [NAME] ----------- Forwarded message ----------- From: [EMAIL] Date: December 5, 2024 at 3:44 PM CST Subject: New login to your Kit account To: [EMAIL] You recently attempted to log in to your Kit account from an unrecognized device. Device: Chrome on Mac OS X Location: Boise, Idaho, United States (approximate) Time: 4:44 PM EST, December 05, 2024 If this was you, you can complete your login by clicking one of the buttons below. If you're logging in from a shared or public device, we recommend allowing access just once. Trust this device Trust this device once If you didn't recently attempt to log in to Kit, we recommend that you change your password immediately to secure your account. You can request a password change by clicking here , or by visiting app.kit.com and clicking the "Forgot your password?" link. Need help? Get in touch by emailing Customer Success at [EMAIL] [ADDRESS] #761, Boise, Idaho 83701"
"I have been able to reset the password but now when accessing the admin"
"Hey Kiran,"

Common core lines:

">"
"Thank you, [NAME] ----------- Forwarded message ----------- From: [EMAIL] Date: December 5, 2024 at 3:44 PM CST Subject: New login to your Kit account To: [EMAIL] You recently attempted to log in to your Kit account from an unrecognized device. Device: Chrome on Mac OS X Location: Boise, Idaho, United States (approximate) Time: 4:44 PM EST, December 05, 2024 If this was you, you can complete your login by clicking one of the buttons below. If you're logging in from a shared or public device, we recommend allowing access just once. Trust this device Trust this device once If you didn't recently attempt to log in to Kit, we recommend that you change your password immediately to secure your account. You can request a password change by clicking here , or by visiting app.kit.com and clicking the "Forgot your password?" link. Need help? Get in touch by emailing Customer Success at [EMAIL] [ADDRESS] #761, Boise, Idaho 83701"
"I have been able to reset the password but now when accessing the admin"

Common closings:

"Thank you, [NAME] ----------- Forwarded message ----------- From: [EMAIL] Date: December 5, 2024 at 3:44 PM CST Subject: New login to your Kit account To: [EMAIL] You recently attempted to log in to your Kit account from an unrecognized device. Device: Chrome on Mac OS X Location: Boise, Idaho, United States (approximate) Time: 4:44 PM EST, December 05, 2024 If this was you, you can complete your login by clicking one of the buttons below. If you're logging in from a shared or public device, we recommend allowing access just once. Trust this device Trust this device once If you didn't recently attempt to log in to Kit, we recommend that you change your password immediately to secure your account. You can request a password change by clicking here , or by visiting app.kit.com and clicking the "Forgot your password?" link. Need help? Get in touch by emailing Customer Success at [EMAIL] [ADDRESS] #761, Boise, Idaho 83701"
">"
"Let me know if you have any issues requesting login links using that email address."