skills/sshvarzman-salesforce/claude-skills/building-contact-center-kpis-agentwork/Gen Agent Trust Hub
building-contact-center-kpis-agentwork
Pass
Audited by Gen Agent Trust Hub on Oct 22, 2026
Risk Level: SAFE
Full Analysis
- [SAFE]: The skill contains technical instructions for configuring Salesforce Flow automation and custom fields. No malicious code, exfiltration patterns, or obfuscation techniques were detected.
- [COMMAND_EXECUTION]: The documentation references standard Salesforce CLI (
sf) commands (e.g.,sf project deploy start,sf sobject describe) for metadata discovery and deployment. These are typical administrative and developer tasks and do not represent a security risk within the skill's instructional context. - [PRIVILEGE_ESCALATION]: The implementation suggests using
SystemModeWithoutSharingfor the Salesforce Flow. This is a standard Salesforce architectural pattern for background automation to ensure data consistency across different user sharing models. While it operates with elevated system-level permissions, it is consistent with the intended business purpose of calculation and stamping of KPI records.
Audit Metadata