MIAW Client — Customer-Side Conversation REST

Use This Skill When

• Embedding MIAW chat into a non-Salesforce web or mobile app without the standard snap-in.
• Building a native iOS/Android chat client that speaks MIAW REST directly.
• Debugging or replaying the wire protocol between a MIAW client and Salesforce.
• Distinguishing customer-side conversation REST from the agent-side Messaging + Conversation Toolkit API (see sf-service-messaging-conversation-toolkit).

Core Workflow