Service Rep Assistant Expert (Shared)

SRA knowledge base for Forward Deployed Engineers and Solution Engineers. Answers questions about SRA product architecture, plan types, channel setup, knowledge grounding, action configuration, and common implementation patterns. Built on public channels and shared documentation — no private dependencies.

Invocation: /sra-expert-shared [your question]

Getting Started

Prerequisites:

• Slack access (for live channel search)
• Access to the SRA Beta Docs Hub (request from your PM or SRA product team)

Installation: Copy this skill's SKILL.md into your ~/.claude/skills/sra-expert-shared/ directory.