marketplace-payouts-review
Installation
SKILL.md
Marketplace Payouts Review
Use this skill to make marketplace payouts traceable, fair, supportable, and resilient to refunds or abuse.
Workflow
- Identify marketplace type, parties, transaction model, fee model, payout schedule, risk window, and provider constraints.
- Read
references/marketplace-payout-systems.md. - Map buyer payment, platform fee, seller earnings, pending balance, holds, refunds, disputes, adjustments, payout, and reconciliation.
- Separate ledger truth, displayed balances, provider state, policy decisions, and support evidence.
- Define reserve/hold governance: reason codes, release criteria, SLA, owner, evidence, escalation, and appeal path.
- Cover tax forms, named form/status examples when relevant, tax-form lifecycle states, withholding, statutory reporting handoff, sanctions screening, country eligibility, payout provider constraints, failed transfers, and negative balances.
- Make payout policy concrete: clearing delay, reserve percent/duration, payout cadence, minimum threshold, supported currencies, provider fees, conversion policy, and fee responsibility.
- Produce formal payout state machine, fee table, risk controls, compliance readiness matrix, seller dashboard/support workflow, trust metrics, audit invariants, and reconciliation checks.
- For provider outages, partial payout files, webhook replays, or manual finance workarounds, name operational states explicitly: queued, paused, provider-pending, partially-submitted, failed, retry-blocked, reconciled, released, reversed, and manual-review.
- For incident states, attach owner, entry evidence, exit gate, provider/status-page signal, support message, and audit invariant; recovery learning must include provider SLA evidence, monitoring, post-incident control fixes, and future resilience work.
- For abuse holds, segment signals from conclusions: distinguish refund spikes, self-purchases, review manipulation, linked accounts, payout-threshold farming, legitimate launch winners, false positives, buyer-protection exposure, clawback/negative-balance paths, partial reserves, release criteria, appeal evidence, and reviewer QA.