partner-spiff-dispute-resolution-review
Installation
SKILL.md
Partner SPIF Dispute Resolution Review
Use this skill to convert partner SPIF dispute, channel incentive dispute, referral payout conflict, reseller rebate dispute, deal registration conflict, attribution claim, payout calculation, clawback, and partner appeal questions into a concrete artifact with owners, gates, metrics, and recovery paths.
Workflow
- Identify program terms, partner claim, eligible action, deal/account, attribution source, payout formula, evidence packet, approval authority, dispute SLA, fraud indicators, clawback state, communication owner, and learning path.
- Read
references/partner-spiff-dispute-resolution-patterns.md. - Classify the situation as eligibility dispute, duplicate attribution claim, payout calculation dispute, late deal registration, clawback dispute, partner tier dispute, fraud suspicion, or appeal after denial.
- Define dispute intake, evidence requirements, source-of-truth order, reviewer/approver roles, calculation audit, partner communication, SLA, appeal route, clawback handling, fraud escalation, and program feedback.
- Produce SPIF dispute resolution review, state machine, decision table, event schema, evidence checklist, partner communication plan, and incentive-program learning loop.
When not to use
- Do not use for generic advice the base model already handles without this skill's specific artifact contract.