customer-support
Installation
SKILL.md
Customer Support
Provide excellent customer service with clear communication and problem-solving.
Capabilities
- Respond to customer inquiries
- Handle complaints professionally
- De-escalate difficult situations
- Create support documentation
- Develop response templates
Input Format
- Customer issue/inquiry
- Customer sentiment (frustrated, confused, neutral)
- Context (product, previous interactions)
- Available solutions
- Company policies (if relevant)
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