All examples below assume client is already initialized as shown above.

Error Handling

All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:

begin
  result = client.messages.send_(to: "+13125550001", from: "+13125550002", text: "Hello")
rescue Telnyx::Errors::APIConnectionError
  puts "Network error — check connectivity and retry"
rescue Telnyx::Errors::RateLimitError
  # 429: rate limited — wait and retry with exponential backoff
  sleep(1) # Check Retry-After header for actual delay
rescue Telnyx::Errors::APIStatusError => e
  puts "API error #{e.status}: #{e.message}"
  if e.status == 422
    puts "Validation error — check required fields and formats"
  end
end

Common error codes: 401 invalid API key, 403 insufficient permissions, 404 resource not found, 422 validation error (check field formats), 429 rate limited (retry with exponential backoff).

Important Notes

Phone numbers must be in E.164 format (e.g., +13125550001). Include the + prefix and country code. No spaces, dashes, or parentheses.
Pagination: Use .auto_paging_each for automatic iteration: page.auto_paging_each { |item| puts item.id }.

Run a portability check

Runs a portability check, returning the results immediately.

POST /portability_checks

Optional: phone_numbers (array[string])

response = client.portability_checks.run(phone_numbers: ["+18005550101"])
puts(response)

Returns: fast_portable (boolean), not_portable_reason (string), phone_number (string), portable (boolean), record_type (string)

List all porting events

Returns a list of all porting events.

GET /porting/events

page = client.porting.events.list

puts(page)

Returns: available_notification_methods (array[string]), event_type (enum: porting_order.deleted), id (uuid), payload (object), payload_status (enum: created, completed), porting_order_id (uuid)

Show a porting event

Show a specific porting event.

GET /porting/events/{id}

event = client.porting.events.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(event)

Republish a porting event

Republish a specific porting event.

POST /porting/events/{id}/republish

result = client.porting.events.republish("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(result)

List LOA configurations

List the LOA configurations.

GET /porting/loa_configurations

page = client.porting.loa_configurations.list

puts(page)

Returns: address (object), company_name (string), contact (object), created_at (date-time), id (uuid), logo (object), name (string), organization_id (string), record_type (string), updated_at (date-time)

Create a LOA configuration

Create a LOA configuration.

POST /porting/loa_configurations

loa_configuration = client.porting.loa_configurations.create(
  address: {city: "Austin", country_code: "US", state: "TX", street_address: "600 Congress Avenue", zip_code: "78701"},
  company_name: "Telnyx",
  contact: {email: "testing@client.com", phone_number: "+12003270001"},
  logo: {document_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"},
  name: "My LOA Configuration"
)

puts(loa_configuration)

Preview the LOA configuration parameters

Preview the LOA template that would be generated without need to create LOA configuration.

POST /porting/loa_configurations/preview

response = client.porting.loa_configurations.preview(
  address: {city: "Austin", country_code: "US", state: "TX", street_address: "600 Congress Avenue", zip_code: "78701"},
  company_name: "Telnyx",
  contact: {email: "testing@client.com", phone_number: "+12003270001"},
  logo: {document_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"},
  name: "My LOA Configuration"
)

puts(response)

Retrieve a LOA configuration

Retrieve a specific LOA configuration.

GET /porting/loa_configurations/{id}

loa_configuration = client.porting.loa_configurations.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(loa_configuration)

Update a LOA configuration

Update a specific LOA configuration.

PATCH /porting/loa_configurations/{id}

loa_configuration = client.porting.loa_configurations.update(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  address: {city: "Austin", country_code: "US", state: "TX", street_address: "600 Congress Avenue", zip_code: "78701"},
  company_name: "Telnyx",
  contact: {email: "testing@client.com", phone_number: "+12003270001"},
  logo: {document_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"},
  name: "My LOA Configuration"
)

puts(loa_configuration)

Delete a LOA configuration

Delete a specific LOA configuration.

DELETE /porting/loa_configurations/{id}

result = client.porting.loa_configurations.delete("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(result)

Preview a LOA configuration

Preview a specific LOA configuration.

GET /porting/loa_configurations/{id}/preview

response = client.porting.loa_configurations.preview_1("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

List porting related reports

List the reports generated about porting operations.

GET /porting/reports

page = client.porting.reports.list

puts(page)

Returns: created_at (date-time), document_id (uuid), id (uuid), params (object), record_type (string), report_type (enum: export_porting_orders_csv), status (enum: pending, completed), updated_at (date-time)

Create a porting related report

Generate reports about porting operations.

POST /porting/reports

report = client.porting.reports.create(params: {filters: {}}, report_type: :export_porting_orders_csv)

puts(report)

Retrieve a report

Retrieve a specific report generated.

GET /porting/reports/{id}

report = client.porting.reports.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(report)

List available carriers in the UK

List available carriers in the UK.

GET /porting/uk_carriers

response = client.porting.list_uk_carriers

puts(response)

Returns: alternative_cupids (array[string]), created_at (date-time), cupid (string), id (uuid), name (string), record_type (string), updated_at (date-time)

List all porting orders

Returns a list of your porting order.

GET /porting_orders

page = client.porting_orders.list

puts(page)

Returns: activation_settings (object), additional_steps (array[string]), created_at (date-time), customer_group_reference (string | null), customer_reference (string | null), description (string), documents (object), end_user (object), id (uuid), messaging (object), misc (object), old_service_provider_ocn (string), parent_support_key (string | null), phone_number_configuration (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), phone_numbers (array[object]), porting_phone_numbers_count (integer), record_type (string), requirements (array[object]), requirements_met (boolean), status (object), support_key (string | null), updated_at (date-time), user_feedback (object), user_id (uuid), webhook_url (uri)

Create a porting order

Creates a new porting order object.

POST /porting_orders — Required: phone_numbers

Optional: customer_group_reference (string), customer_reference (string | null)

porting_order = client.porting_orders.create(phone_numbers: ["+13035550000", "+13035550001", "+13035550002"])

puts(porting_order)

List all exception types

Returns a list of all possible exception types for a porting order.

GET /porting_orders/exception_types

response = client.porting_orders.retrieve_exception_types

puts(response)

Returns: code (enum: ACCOUNT_NUMBER_MISMATCH, AUTH_PERSON_MISMATCH, BTN_ATN_MISMATCH, ENTITY_NAME_MISMATCH, FOC_EXPIRED, FOC_REJECTED, LOCATION_MISMATCH, LSR_PENDING, MAIN_BTN_PORTING, OSP_IRRESPONSIVE, OTHER, PASSCODE_PIN_INVALID, PHONE_NUMBER_HAS_SPECIAL_FEATURE, PHONE_NUMBER_MISMATCH, PHONE_NUMBER_NOT_PORTABLE, PORT_TYPE_INCORRECT, PORTING_ORDER_SPLIT_REQUIRED, POSTAL_CODE_MISMATCH, RATE_CENTER_NOT_PORTABLE, SV_CONFLICT, SV_UNKNOWN_FAILURE), description (string)

List all phone number configurations

Returns a list of phone number configurations paginated.

GET /porting_orders/phone_number_configurations

page = client.porting_orders.phone_number_configurations.list

puts(page)

Returns: created_at (date-time), id (uuid), porting_phone_number_id (uuid), record_type (string), updated_at (date-time), user_bundle_id (uuid)

Create a list of phone number configurations

Creates a list of phone number configurations.

POST /porting_orders/phone_number_configurations

phone_number_configuration = client.porting_orders.phone_number_configurations.create

puts(phone_number_configuration)

Returns: created_at (date-time), id (uuid), porting_phone_number_id (uuid), record_type (string), updated_at (date-time), user_bundle_id (uuid)

Retrieve a porting order

Retrieves the details of an existing porting order.

GET /porting_orders/{id}

porting_order = client.porting_orders.retrieve("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(porting_order)

Edit a porting order

Edits the details of an existing porting order. Any or all of a porting orders attributes may be included in the resource object included in a PATCH request. If a request does not include all of the attributes for a resource, the system will interpret the missing attributes as if they were included with their current values.

PATCH /porting_orders/{id}

Optional: activation_settings (object), customer_group_reference (string), customer_reference (string), documents (object), end_user (object), messaging (object), misc (object), phone_number_configuration (object), requirement_group_id (uuid), requirements (array[object]), user_feedback (object), webhook_url (uri)

porting_order = client.porting_orders.update("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(porting_order)

Delete a porting order

Deletes an existing porting order. This operation is restrict to porting orders in draft state.

DELETE /porting_orders/{id}

result = client.porting_orders.delete("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(result)

Activate every number in a porting order asynchronously.

Activate each number in a porting order asynchronously. This operation is limited to US FastPort orders only.

POST /porting_orders/{id}/actions/activate

response = client.porting_orders.actions.activate("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

Returns: activate_at (date-time), activation_type (enum: scheduled, on-demand), activation_windows (array[object]), created_at (date-time), id (uuid), record_type (string), status (enum: created, in-process, completed, failed), updated_at (date-time)

Cancel a porting order

POST /porting_orders/{id}/actions/cancel

response = client.porting_orders.actions.cancel("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

Submit a porting order.

Confirm and submit your porting order.

POST /porting_orders/{id}/actions/confirm

response = client.porting_orders.actions.confirm("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

Share a porting order

Creates a sharing token for a porting order. The token can be used to share the porting order with non-Telnyx users.

POST /porting_orders/{id}/actions/share

response = client.porting_orders.actions.share("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

Returns: created_at (date-time), expires_at (date-time), expires_in_seconds (integer), id (uuid), permissions (array[string]), porting_order_id (uuid), record_type (string), token (string)

List all porting activation jobs

Returns a list of your porting activation jobs.

GET /porting_orders/{id}/activation_jobs

page = client.porting_orders.activation_jobs.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(page)

Retrieve a porting activation job

Returns a porting activation job.

GET /porting_orders/{id}/activation_jobs/{activationJobId}

activation_job = client.porting_orders.activation_jobs.retrieve(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)

puts(activation_job)

Update a porting activation job

Updates the activation time of a porting activation job.

PATCH /porting_orders/{id}/activation_jobs/{activationJobId}

activation_job = client.porting_orders.activation_jobs.update(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)

puts(activation_job)

List additional documents

Returns a list of additional documents for a porting order.

GET /porting_orders/{id}/additional_documents

page = client.porting_orders.additional_documents.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(page)

Returns: content_type (string), created_at (date-time), document_id (uuid), document_type (enum: loa, invoice, csr, other), filename (string), id (uuid), porting_order_id (uuid), record_type (string), updated_at (date-time)

Create a list of additional documents

Creates a list of additional documents for a porting order.

POST /porting_orders/{id}/additional_documents

additional_document = client.porting_orders.additional_documents.create("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(additional_document)

Delete an additional document

Deletes an additional document for a porting order.

DELETE /porting_orders/{id}/additional_documents/{additional_document_id}

result = client.porting_orders.additional_documents.delete(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)

puts(result)

List allowed FOC dates

Returns a list of allowed FOC dates for a porting order.

GET /porting_orders/{id}/allowed_foc_windows

response = client.porting_orders.retrieve_allowed_foc_windows("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

Returns: ended_at (date-time), record_type (string), started_at (date-time)

List all comments of a porting order

Returns a list of all comments of a porting order.

GET /porting_orders/{id}/comments

page = client.porting_orders.comments.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(page)

Returns: body (string), created_at (date-time), id (uuid), porting_order_id (uuid), record_type (string), user_type (enum: admin, user, system)

Create a comment for a porting order

Creates a new comment for a porting order.

POST /porting_orders/{id}/comments

Optional: body (string)

comment = client.porting_orders.comments.create("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(comment)

Returns: body (string), created_at (date-time), id (uuid), porting_order_id (uuid), record_type (string), user_type (enum: admin, user, system)

Download a porting order loa template

GET /porting_orders/{id}/loa_template

response = client.porting_orders.retrieve_loa_template("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

List porting order requirements

Returns a list of all requirements based on country/number type for this porting order.

GET /porting_orders/{id}/requirements

page = client.porting_orders.retrieve_requirements("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(page)

Returns: field_type (enum: document, textual), field_value (string), record_type (string), requirement_status (string), requirement_type (object)

Retrieve the associated V1 sub_request_id and port_request_id

GET /porting_orders/{id}/sub_request

response = client.porting_orders.retrieve_sub_request("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

Returns: port_request_id (string), sub_request_id (string)

List verification codes

Returns a list of verification codes for a porting order.

GET /porting_orders/{id}/verification_codes

page = client.porting_orders.verification_codes.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(page)

Returns: created_at (date-time), id (uuid), phone_number (string), porting_order_id (uuid), record_type (string), updated_at (date-time), verified (boolean)

Send the verification codes

Send the verification code for all porting phone numbers.

POST /porting_orders/{id}/verification_codes/send

result = client.porting_orders.verification_codes.send_("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(result)

Verify the verification code for a list of phone numbers

Verifies the verification code for a list of phone numbers.

POST /porting_orders/{id}/verification_codes/verify

response = client.porting_orders.verification_codes.verify("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(response)

Returns: created_at (date-time), id (uuid), phone_number (string), porting_order_id (uuid), record_type (string), updated_at (date-time), verified (boolean)

List action requirements for a porting order

Returns a list of action requirements for a specific porting order.

GET /porting_orders/{porting_order_id}/action_requirements

page = client.porting_orders.action_requirements.list("porting_order_id")

puts(page)

Returns: action_type (string), action_url (string | null), cancel_reason (string | null), created_at (date-time), id (string), porting_order_id (string), record_type (enum: porting_action_requirement), requirement_type_id (string), status (enum: created, pending, completed, cancelled, failed), updated_at (date-time)

Initiate an action requirement

Initiates a specific action requirement for a porting order.

POST /porting_orders/{porting_order_id}/action_requirements/{id}/initiate

response = client.porting_orders.action_requirements.initiate(
  "id",
  porting_order_id: "550e8400-e29b-41d4-a716-446655440000",
  params: {first_name: "John", last_name: "Doe"}
)

puts(response)

List all associated phone numbers

Returns a list of all associated phone numbers for a porting order. Associated phone numbers are used for partial porting in GB to specify which phone numbers should be kept or disconnected.

GET /porting_orders/{porting_order_id}/associated_phone_numbers

page = client.porting_orders.associated_phone_numbers.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(page)

Returns: action (enum: keep, disconnect), country_code (string), created_at (date-time), id (uuid), phone_number_range (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), porting_order_id (uuid), record_type (string), updated_at (date-time)

Create an associated phone number

Creates a new associated phone number for a porting order. This is used for partial porting in GB to specify which phone numbers should be kept or disconnected.

POST /porting_orders/{porting_order_id}/associated_phone_numbers

associated_phone_number = client.porting_orders.associated_phone_numbers.create(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  action: :keep,
  phone_number_range: {}
)

puts(associated_phone_number)

Delete an associated phone number

Deletes an associated phone number from a porting order.

DELETE /porting_orders/{porting_order_id}/associated_phone_numbers/{id}

associated_phone_number = client.porting_orders.associated_phone_numbers.delete(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  porting_order_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)

puts(associated_phone_number)

List all phone number blocks

Returns a list of all phone number blocks of a porting order.

GET /porting_orders/{porting_order_id}/phone_number_blocks

page = client.porting_orders.phone_number_blocks.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(page)

Returns: activation_ranges (array[object]), country_code (string), created_at (date-time), id (uuid), phone_number_range (object), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), record_type (string), updated_at (date-time)

Create a phone number block

Creates a new phone number block.

POST /porting_orders/{porting_order_id}/phone_number_blocks

phone_number_block = client.porting_orders.phone_number_blocks.create(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  activation_ranges: [{end_at: "+4930244999910", start_at: "+4930244999901"}],
  phone_number_range: {end_at: "+4930244999910", start_at: "+4930244999901"}
)

puts(phone_number_block)

Delete a phone number block

Deletes a phone number block.

DELETE /porting_orders/{porting_order_id}/phone_number_blocks/{id}

phone_number_block = client.porting_orders.phone_number_blocks.delete(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  porting_order_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)

puts(phone_number_block)

List all phone number extensions

Returns a list of all phone number extensions of a porting order.

GET /porting_orders/{porting_order_id}/phone_number_extensions

page = client.porting_orders.phone_number_extensions.list("182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e")

puts(page)

Returns: activation_ranges (array[object]), created_at (date-time), extension_range (object), id (uuid), porting_phone_number_id (uuid), record_type (string), updated_at (date-time)

Create a phone number extension

Creates a new phone number extension.

POST /porting_orders/{porting_order_id}/phone_number_extensions

phone_number_extension = client.porting_orders.phone_number_extensions.create(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  activation_ranges: [{end_at: 10, start_at: 1}],
  extension_range: {end_at: 10, start_at: 1},
  porting_phone_number_id: "f24151b6-3389-41d3-8747-7dd8c681e5e2"
)

puts(phone_number_extension)

Returns: activation_ranges (array[object]), created_at (date-time), extension_range (object), id (uuid), porting_phone_number_id (uuid), record_type (string), updated_at (date-time)

Delete a phone number extension

Deletes a phone number extension.

DELETE /porting_orders/{porting_order_id}/phone_number_extensions/{id}

phone_number_extension = client.porting_orders.phone_number_extensions.delete(
  "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e",
  porting_order_id: "182bd5e5-6e1a-4fe4-a799-aa6d9a6ab26e"
)

puts(phone_number_extension)

Returns: activation_ranges (array[object]), created_at (date-time), extension_range (object), id (uuid), porting_phone_number_id (uuid), record_type (string), updated_at (date-time)

List all porting phone numbers

Returns a list of your porting phone numbers.

GET /porting_phone_numbers

page = client.porting_phone_numbers.list

puts(page)

Returns: activation_status (enum: New, Pending, Conflict, Cancel Pending, Failed, Concurred, Activate RDY, Disconnect Pending, Concurrence Sent, Old, Sending, Active, Cancelled), phone_number (string), phone_number_type (enum: landline, local, mobile, national, shared_cost, toll_free), portability_status (enum: pending, confirmed, provisional), porting_order_id (uuid), porting_order_status (enum: draft, in-process, submitted, exception, foc-date-confirmed, cancel-pending, ported, cancelled), record_type (string), requirements_status (enum: requirement-info-pending, requirement-info-under-review, requirement-info-exception, approved), support_key (string)

telnyx-porting-in-ruby

Telnyx Porting In - Ruby

Installation

Setup