Chatwoot

Overview

Chatwoot is an open-source customer support platform. Self-hosted Intercom alternative with live chat, shared inbox, multi-channel support (website, email, Facebook, Instagram, Twitter, WhatsApp, Telegram, Line, SMS), a help center and an AI agent (Captain). A deployment is four containers: the Rails web app, a Sidekiq worker, PostgreSQL and Redis.

Instructions

Step 1: Docker Deployment

# docker-compose.yaml — follows docker-compose.production.yaml in the Chatwoot repository
x-chatwoot: &chatwoot
  image: chatwoot/chatwoot:v4.18.0        # v4.18.0-ce = community edition without enterprise code
  env_file: .env
  volumes:
    - storage_data:/app/storage
  restart: always