dynamics-365-field-service
Installation
SKILL.md
Dynamics 365 Field Service via Dataverse Web API
This skill provides comprehensive knowledge for operating the Dynamics 365 Field Service business application layer on top of Dataverse. It covers the full work order lifecycle, booking and scheduling operations, resource management, service account and asset tracking, incident type configuration, and IoT-triggered service automation.
Integration Context Contract
- Canonical contract:
docs/integration-context.md
| Workflow | tenantId | subscriptionId | environmentCloud | principalType | scopesOrRoles |
|---|---|---|---|---|---|
| Field Service work orders | required | — | AzureCloud* |
service-principal |
Field Service — Dispatcher or Administrator security role |
| Resource scheduling (URS) | required | — | AzureCloud* |
service-principal |
Field Service — Resource + Field Service — Dispatcher |
| IoT integration | required | — | AzureCloud* |
service-principal |
Field Service Administrator + IoT — Administrator |
| Service accounts and assets | required | — | AzureCloud* |
service-principal |
Field Service — Dispatcher or Field Service — Resource |
* Use sovereign cloud values from the canonical contract when applicable.
Required auth parameters for every Field Service workflow: