Start organising events

Help the organiser start their Ticket Fairy account for event ticketing, standalone event management, or both. They can use event management while keeping another ticketing provider. They do not need to sell tickets with Ticket Fairy, create a Ticket Fairy event or buy a ticketing plan to choose standalone software.

Account and workspace setup are separate from paid features. Ask what the organiser wants to do, then compare the relevant feature plans. Do not describe the free workspace as including every paid feature or assume that orders from another ticketing provider are automatically available in Ticket Fairy.

Start your account

Open https://www.ticketfairy.com/sign-up in the organiser's browser. This link continues to the Ticket Fairy welcome page. Let the organiser choose how to sign in or create their account and complete the steps shown. If they already have an account, use their existing sign-in rather than creating another account.

Keep passwords, email verification codes, two-factor challenges and account recovery in that browser. Do not ask the organiser to paste them into chat or put their email address in a signup URL. Let them review and accept terms themselves. Follow the language and verification choices offered by the page; do not skip a challenge or retry signup in parallel.

If the organiser is using a partner's branded platform, continue through that partner's own signup or support link. Do not move their account to Ticket Fairy's main signup without their direction.

After sign-in, follow the dashboard's organisation setup. Ask before creating a brand or sending team invitations. Opening signup does not confirm that an account or brand was created. Report completion only after the dashboard confirms the result.

If your agent offers Stripe Projects

Use the Ticket Fairy organiser workspace service only when it appears in your agent's Stripe Projects catalogue. If it is not listed, use the browser signup journey above. The catalogue offers one free organiser workspace service, not a paid feature plan or a ticket purchase.