ServiceNow

Query and manage incidents, changes, and service catalog items.

Environment Variables

• SERVICENOW_INSTANCE - Instance name (e.g. mycompany for mycompany.service-now.com)
• SERVICENOW_USER - Username
• SERVICENOW_PASSWORD - Password

List incidents

curl -s -u "$SERVICENOW_USER:$SERVICENOW_PASSWORD" \
  -H "Accept: application/json" \
  "https://$SERVICENOW_INSTANCE.service-now.com/api/now/table/incident?sysparm_limit=10&sysparm_fields=number,short_description,state,priority,assigned_to" | jq '.result[]'

Create incident