Knowledge Base Discovery

Treat knowledge bases as an optional source of internal facts and business context. Keep the user's original goal unchanged; knowledge base retrieval is a supporting workflow, not the task itself.

Decide Whether to Use This Skill

Use this skill when:

• The user explicitly asks to search a knowledge base, internal documentation, or company materials.
• The task requires organization-specific facts or context, such as product design and rules, events, campaign or operations calendars, release and iteration records, workflows, policies, or terminology.
• Internal context is needed to explain data analysis results, anomalies, or trends and form evidence-backed conclusions.
• The knowledge base context currently available does not cover the question, and discovering other accessible sources has clear value.

Do not use this skill when:

• The user explicitly asks not to use knowledge bases.
• The task only requires querying real-time state or performing an operation and does not need document context.
• General knowledge is sufficient for a reliable answer and internal evidence would not materially improve it.