customer-journey-mapper
Installation
SKILL.md
Customer Journey Mapper
Overview
Create the final customer journey map in Traditional Chinese from the customer's point of view.
This skill is downstream of persona definition and journey-framing work.
If no completed persona is available yet, stop and use customer-persona-framer first.
Default output is one Markdown table in transposed vertical form:
項目 | 認知 | 考慮/研究 | 決策/購買 | 使用 | 關係建立
The row order is fixed: