service-design-workshop
Service Design Workshop
Overview
把服務設計題目整理成可執行的工作坊輸出，先定義問題與場域，再整理利害關係人、服務概念、架構、接觸點與驗證步驟。
如果需求其實是 persona 或 customer journey map 本身，停止並改用 customer-persona-framer 或 customer-journey-mapper。
Input Contract
至少要有以下其中兩項：
service_problemtarget_users_or_customersservice_contextpain_points_or_failure_points
可選：
business_goal
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