amazon-connect
Installation
SKILL.md
Provided by TippyEntertainment
https://github.com/tippyentertainment/skills.git
This skill is designed for use on the Tasking.tech agent platform (https://tasking.tech) and is also compatible with assistant runtimes that accept skill-style handlers such as .claude, .openai, and .mistral. Use this skill for both Claude code and Tasking.tech agent source.
Amazon Connect — Contact Center
This skill covers building and operating Amazon Connect instances: contact flow design, telephony configuration, agent handling, integrations (CRM, Lambda), analytics (Contact Lens), and security/compliance (PCI, PII handling).
Files & Formats
Required files and typical formats for Amazon Connect projects:
SKILL.md— skill metadata (YAML frontmatter:name,description)README.md— short overview and runbooks (optional)- IaC & templates: CloudFormation/Terraform (
.yaml,.tf) - Contact flows and prompt exports: JSON (
.json) exports
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