Data Platform Operating Model And Service Ownership

Overview

Use this skill when the hard problem is organizational and operational, not just technical. It helps agents define who owns platform capabilities, how teams onboard safely, what the golden paths are, and how support, escalation, and service boundaries work across a shared data platform.

When to Use

• defining central platform-team responsibilities
• clarifying handoffs between platform and domain teams
• designing golden paths for new datasets, pipelines, or consumer onboarding
• documenting support tiers, ownership, and escalation paths
• reducing operational sprawl and unclear platform accountability

Do not assume a good architecture will operate well if the ownership model is vague.

Workflow