manage-order-fulfillment
Installation
SKILL.md
Manage Order Fulfillment
Use this skill when the task involves the operations and engineering required to move a confirmed order through packing, shipping, delivery tracking, and post-delivery actions (returns, refunds, exchanges).
When to Use
- building post-purchase order lifecycle
- packing, shipping labels, carrier tracking
- refund or return processing
- fulfillment after successful payment
- orchestration-based Saga (Temporal/AWS Step Functions)
- Vietnamese carrier webhook integrations (GHN/GHTK/GrabExpress)
- Vietnam Decree 248/2026/ND-CP compliance