freshdesk
Installation
SKILL.md
Troubleshooting
If requests fail, run zero doctor check-connector --env-name FRESHDESK_TOKEN or zero doctor check-connector --url https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2/tickets --method GET
How to Use
All examples assume FRESHDESK_TOKEN (API key) and FRESHDESK_DOMAIN (your subdomain, e.g. acme from acme.freshdesk.com) are set.
Base URL: https://$FRESHDESK_DOMAIN.freshdesk.com/api/v2
Authentication: HTTP Basic — API key as username, literal X as dummy password. The curl -u flag handles Base64 encoding for you:
-u "$FRESHDESK_TOKEN:X"
1. List Tickets
Get all tickets (default 30 per page):