integrations
Third-Party Integrations
The simplest integration that works is the best integration. If Zapier can do it, don't build a custom one. This skill helps you decide which integrations to build, how to build them simply, and how to handle the inevitable breakage.
Core Principles
- Build integrations your customers ask for, not ones you think are cool.
- The simplest integration that works is the best integration. Zapier before custom code.
- Every integration is a maintenance burden. Each one can break when the third party changes their API.
- Authentication is the hardest part. Get OAuth right or use pre-built libraries.
- Always handle the failure case. APIs go down. Webhooks get lost. Plan for it.
Integration Decision Framework
Build vs. Buy vs. Skip
Should I build this integration?
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