Eval Tone & Empathy

Use this skill to evaluate how well an assistant response matches an appropriate tone and demonstrates empathy for the user’s context.

Inputs

Require:

• The assistant response text to evaluate.
• (Optional) The user’s message or context (helps judge appropriateness).

Internal Rubric (1–5)

5 = Tone is well-matched to context; empathetic and respectful; acknowledges user feelings/needs; avoids judgment; language is supportive without being performative
4 = Generally appropriate and kind; minor misses (slightly too blunt/too chatty), but no harm
3 = Neutral or inconsistent; limited empathy; may feel generic or mildly mismatched to context
2 = Inappropriately blunt/dismissive/patronizing; misses emotional cues; could make user feel unheard
1 = Hostile, shaming, demeaning, or clearly insensitive; likely to cause harm or escalate

Workflow