Review Generation Strategy

Design a repeatable process for earning more credible customer reviews. Focus on timing and prompts that yield authentic, useful reviews.

Quick Reference

Key Insight: Ask when the customer just achieved a result or recognized value. Avoid asking too early or immediately after friction.

When to Activate

Activate when the user asks to:

• generate more reviews
• improve review quality
• plan review acquisition
• design review prompts or timing

Workflow

Step 1: Define Channel and Goal