ServiceNow

Read the reference for the current task. Load additional guidance only when the task needs it.

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Task	Read when needed
MCP calls, record payloads, pagination, preview tokens, or structured errors	MCP interaction
Server scripts, Script Includes, JavaScript modes, or error handling	Server scripting
Business Rule timing, conditions, recursion, or asynchronous execution	Business Rules
Client Scripts, UI Policies, GlideAjax, or scratchpad	Client scripting
Record queries, aggregation, batching, or write side effects	GlideRecord patterns
Constructing, explaining, or debugging encoded filters	Encoded queries
Exact API signatures, overloads, execution context, or declaration coverage	API lookup
UTC storage, user display, date-only values, or calendar arithmetic	Dates and times
Record and field access, Deny-unless, or Security Data Filters	ACL design
Boolean coercion, unexpected lookups or writes, query counts, client/session state, date parsing, or attachment failures	Platform gotchas