ai-assisted-resolution-strategy
Pass
Audited by Gen Agent Trust Hub on Nov 8, 2026
Risk Level: SAFENO_CODE
Full Analysis
- [NO_CODE]: The skill consists entirely of markdown instructions and strategy frameworks. It does not contain any executable scripts, shell commands, or platform-specific code blocks.
- [SAFE]: All processes described (CSAT calculations, sentiment analysis thresholds, and routing rules) are business-logic definitions for a human or a downstream tool to implement, rather than active commands executed by the agent.
- [PROMPT_INJECTION]: No patterns of instruction override, safety filter bypass, or role-play injection were detected. The skill uses instructional language to define operational boundaries rather than to manipulate the AI's core behavior.
- [DATA_EXFILTRATION]: There are no network operations, hardcoded credentials, or requests for sensitive file system access. The 'Inputs' section requests business artifacts (segmentation, health scores) which are standard context for this task.
- [COMMAND_EXECUTION]: There are no system commands, shell scripts, or subprocess invocations.
- [INDIRECT_PROMPT_INJECTION]: While the skill describes processing user sentiment and keywords, it does not ingest untrusted data in a way that could execute commands. It provides boundary markers and explicit 'never-deflect' rules to ensure safe handling of sensitive user input.
Audit Metadata