customer-health-scorecard
Installation
SKILL.md
Document Intelligence
This skill supports three modes: Create, Update, and Find.
Mode Detection
| Signal | Mode | Confidence |
|---|---|---|
| "update", "revise", "refresh" in input | UPDATE | 100% |
File path provided (@path/to/scorecard.md) |
UPDATE | 100% |
| "create", "new", "draft" in input | CREATE | 100% |
| "find", "search", "list scorecards" | FIND | 100% |
| "the scorecard", "[Customer] health" | UPDATE | 85% |
| Just customer name/segment | CREATE | 60% |
Threshold: ≥85% auto-proceed | 70-84% state assumption | <70% ask user
Mode Behaviors
CREATE: Generate complete new health scorecard using template below.