WhatsApp Templates

When to Use

Use this skill when building code to create, manage, or send WhatsApp template messages. Templates are required to initiate conversations outside the 24-hour window.

When Templates Are Required

Has user messaged you in the last 24 hours?
  -> YES: Send free-form message (text, image, buttons, etc.)
  -> NO: Must use template message
Need to send bulk/broadcast messages?
  -> YES: Use template (recommended for consistency)
Want proactive outbound notifications?
  -> YES: Must use template

Template Categories