customer-research
Installation
SKILL.md
Customer Research
Overview
Customer research systematically gathers insights about target users to inform product and market decisions. This skill covers methodologies for understanding customer needs, behaviors, and preferences.
Required Frameworks
| Framework | Output Section | Required | Condition |
|---|---|---|---|
| Persona Development | Customer Personas | yes | — |
| Jobs-to-be-Done | JTBD Analysis | yes | — |
| Journey Mapping | Customer Journey | yes | — |
| Segmentation & Prioritization | Customer Segments | yes | — |
Trend Indicators: Load and apply the trend indicator definitions from protocols/TREND-INDICATORS.md.