cancel-reason-classifier

Installation
SKILL.md

Cancel Reason Classifier

Turns cancel_reason_raw into a canonical cancel_reason_bucket via keyword matching against config/retention-matrix.yaml (reason_taxonomy key). Deterministic, zero LLM tokens, re-runnable.

Output fields added per row

Field Description
cancel_reason_bucket Canonical bucket from YAML taxonomy
cancel_reason_match Keyword that triggered the match; null for unknown

Writes cohort-<type>-classified.json next to the input file.

Workflow

Installs
2
GitHub Stars
2
First Seen
10 days ago
cancel-reason-classifier — zoho/zoho-billing-ai