Retention Orchestrator

Runs the full pipeline. Propose-only — writes a Markdown report for human review; never calls action endpoints (no coupon association, no pauses, no updates).

Pipeline

1. Pull cohort → churn-cohort-builder
2. Classify reasons → cancel-reason-classifier
3. Apply matrix → offer-recommender
4. Write → retention-runs/<DATE>/retention-proposals.md

Workflow

Pre-flight — connector validation (run first, before anything else)

Check that every required Zoho Billing tool is available in the current session. The three tools this pipeline depends on are: