contact-center
Installation
SKILL.md
Zoom Contact Center
Implementation guidance for Zoom Contact Center across:
- Contact Center apps in the Zoom client (Zoom Apps SDK path)
- Web channel embeds (chat/video/campaign)
- Native mobile SDKs (Android/iOS)
Official docs:
- https://developers.zoom.us/docs/contact-center/
- https://developers.zoom.us/docs/contact-center/web/sdk-reference/
- https://marketplacefront.zoom.us/sdk/contact/android/index.html
- https://marketplacefront.zoom.us/sdk/contact/ios/index.html
Routing Guardrail
- If the user is building an app inside the Zoom Contact Center desktop client, stay on the Zoom Apps SDK path and use this skill plus
zoom-apps-sdk. - If the user is embedding chat/video widgets on a website, route to web/SKILL.md.
- If the user is integrating native Android or iOS SDK binaries, route to android/SKILL.md or ios/SKILL.md.
- If the user needs Contact Center call-control or queue APIs, chain with ../rest-api/SKILL.md.
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