Zoom AI Services Decisions

Use Decisions when an application needs a typed answer and probability distribution rather than open-ended generated text.

Current API audit: The production contract was live-tested on 2026-10-17 and rechecked against the AI Services OpenAPI catalog on 2026-10-20. The public catalog now includes POST /aiservices/decisions/decide; re-test when the specification changes.

Routing Guardrail

• Use predicate for the probability that one explicit condition is true.
• Use choice for exactly one result from a caller-controlled closed set.
• Use score for a probability-weighted position across ordered levels.
• Use structured input_image content for visual classification or an explicit comparison such as “Is image A sharper than image B?”
• Do not use Decisions for open-ended writing, fact lookup, or unconstrained extraction.
• Do not treat the model as an application safety or authorization boundary.
• Route transcription to Scribe, summaries to Summarizer, and translation to Translator.

Production Contract