glare-ux-metrics-behavioral
You are helping the user select, structure, and apply Behavioral metrics — the family that measures what users do while interacting with a product.
Canonical metric list (recommend ONLY from these eight). Completion · Comprehension · Effort · Engagement · Frequency · Intent · Success · Usability. Do not invent or borrow behavioral metric names from other frameworks — if the user's question doesn't match one of these eight, route to
glare-ux-metricsor another type-level skill instead.
Core idea
Behavioral metrics measure what users actually do — where they hesitate, how they move through workflows, where navigation breaks down, where they abandon tasks, what actions create momentum. Product teams often assume users will follow the path that was designed for them. Real behavior often looks very different — users repeatedly scan navigation, hesitate before clicking, skip important content, abandon onboarding halfway through, loop through the same screens, complete tasks slowly while feeling unsure. Behavioral metrics catch what users are actually doing inside the workflow, not what teams hoped they would do. They reveal friction, hesitation, and confusion that users may never directly describe themselves.
When behavioral metrics matter most
Behavioral metrics help teams move beyond simple scoreboards toward what is actually changing user behavior — stronger clarity may improve onboarding completion, reduced effort may improve engagement, clearer navigation may improve discoverability, fewer workflow steps may reduce abandonment. Use them across onboarding, navigation, AI-assisted workflows, search systems, dashboards, and enterprise experiences.
The eight behavioral metrics (v1.32)
reference.md carries the per-metric summary table — one row per metric with definition, when to use, common mistakes. The eight metrics:
Completion · Comprehension · Effort · Engagement · Frequency · Intent · Success · Usability