customer-service-kb-gap-analysis
Warn
Audited by Snyk on Jun 13, 2026
Risk Level: MEDIUM
Full Analysis
MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).
- Third-party content exposure detected (high risk: 0.75). 该技能在运行时会把用户提供的
ticketSamples/ticketSamplesFile(客服工单、聊天记录、用户问题、FAQ片段或知识库摘录的“自由文本/文档内容”)作为上下文输入给 LLM;这些材料通常来自非操作用户(如外部工单/聊天/文档作者),属于“外部自由文本/文档正文经参数进入上下文”的间接提示注入风险路径。
Issues (1)
W011
MEDIUMThird-party content exposure detected (indirect prompt injection risk).
Audit Metadata