customer-pulse-check

Pass

Audited by Gen Agent Trust Hub on Sep 14, 2026

Risk Level: SAFEINDIRECT_PROMPT_INJECTION
Full Analysis
  • Indirect Prompt Injection Surface: The skill is designed to process external content from sources like customer support tickets and dispute reasons, which may contain instructions intended to influence the agent's behavior. \n
  • Ingestion points: External data enters the agent context via PayPal disputes, HubSpot tickets, and uploaded review exports in Step 1. \n
  • Boundary markers: The skill does not currently employ explicit delimiters or delimiters for the agent to differentiate between its core instructions and the external data it processes. \n
  • Capability inventory: The skill is configured with access to the Read, WebFetch, and Bash tools, which provide the agent with capabilities to interact with files and network resources. \n
  • Sanitization: There is no evidence of input validation or sanitization of the feedback signals before they are clustered or used to draft response templates.
Audit Metadata
Risk Level
SAFE
Analyzed
Sep 14, 2026, 11:26 PM