customer-research
/customer-research
If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.
Multi-source research on a customer question, product topic, or account-related inquiry. Synthesizes findings from all available sources with clear attribution and confidence scoring.
Usage
/customer-research <question or topic>
Workflow
1. Parse the Research Request
Identify what type of research is needed:
- Customer question: Something a customer has asked that needs an answer (e.g., "Does our product support SSO with Okta?")
- Issue investigation: Background on a reported problem (e.g., "Has this bug been reported before? What's the known workaround?")
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