process-optimization
Process Optimization
Analyze existing processes and recommend improvements.
Analysis Framework
1. Map Current State
- Document every step, decision point, and handoff
- Identify who does what and how long each step takes
- Note manual steps, approvals, and waiting times
2. Identify Waste
- Waiting: Time spent in queues or waiting for approvals
- Rework: Steps that fail and need to be redone
- Handoffs: Each handoff is a potential point of failure or delay
- Over-processing: Steps that add no value
- Manual work: Tasks that could be automated
3. Design Future State
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