Halo Ticket Context

Review a ticket in Halo to gather everything needed to understand and resolve it — the ticket detail, its full action/note history, the assets it touches, and related knowledge-base runbooks. Entirely read-only. Halo is HaloPSA / HaloITSM (the same product and REST API); tickets are called "Faults" in Halo's API vocabulary.

MCP Server

• Server: halo-mcp (NetClaw-authored, mcp-servers/halo-mcp/)
• Command: python3 -u mcp-servers/halo-mcp/halo_mcp_server.py (stdio transport)
• Auth: OAuth2 client-credentials — HALO_CLIENT_ID / HALO_CLIENT_SECRET against HALO_BASE_URL
• Python: 3.10+ · Dependencies: fastmcp, httpx, python-dotenv
• Read/write posture: The whole server is read-only except one gated write (halo_create_change_request, in the halo-change-request skill). Every tool in this skill is read-only.

Available Tools