support-analytics

MEDIUM W011: Third-party content exposure detected (indirect prompt injection risk).

• Third-party content exposure detected (medium risk: 0.30). The workflow sets up a customer support pipeline and ingests data from helpdesk sources like Gorgias, Zendesk, Intercom, Freshdesk, or HubSpot where customer-authored support tickets and messages reside.

MEDIUM W012: Unverifiable external dependency detected (runtime URL that controls agent).

• Potentially malicious external URL detected (high risk: 0.70). The workflow file instructs the agent to execute a shell command that downloads and executes an installation script from https://getbruin.com/install/cli, which constitutes an unverified operational installation dependency from an external domain.